Services during Tropical Storm Laura

October 21, 2020
Services during Tropical Storm Laura

Due to the arrival of the Tropical Storm Laura, we have taken the following measures for your safety and that of our employees. Tomorrow, Saturday, August 22, all branches and main buildings in Puerto Rico and the Virgin Islands will remain closed. TeleBanco® will offer its services 24/7, as long as the weather conditions allow it.

Available solutions

  • Mi Banco Online and Mi Banco Mobile services, as well as the TeleBanco® automated line and ATMs, will be available 24/7. To learn more about Mi Banco, click here.

Commercial services

  • Mi Banco Comercial / Mi Banco Business and Web Cash ManagerSM services will be available 24/7.
  • Electronic transactions (ACH) and wire transfers through electronic channels will be carried out within the established schedule.
  • Requests for cash remittances will be delivered according to transport companies’ availability.

Services will be available as long as communication systems, electrical power service and weather conditions permit.


If you own a commercial or personal property, keep at hand a copy of your insurance policy and its number. If you are a Popular Insurance or Popular Risk Services client that needs to process a claim after the event, access here for more information.

We hope to resume all our operations on Monday, August 24, if weather conditions allow it. We urge you to take the necessary safety precautions and check our updates on, or at