Oct 21
Virgin Islands: Preventive measures to protect you from the coronavirus (COVID-19)
October 21, 2020
Updates Virgin Islands: Preventive measures to continue ensuring your safety from the coronavirus (COVID-19)
We are taking additional preventive measures1 to ensure the well-being of our customers and employees and to continue providing essential financial services while ensuring the safety of our customers, employees and community in the Virgin Islands.
TRANSACTIONS UPDATES
- We are waiving charges to non-customers at our ATMs as well as to Popular customers who use other institutions’ ATMs1.
- We have increased the daily deposit allowance via Mobile Easy Deposit 2: individual clients may deposit up to$10,0003 and commercial clients up to $25,000.
- We will process unlimited transactions at our drive-through lanes: check cashing, cash or check deposits, cash withdrawals and merchant payments. We have increased limits to $10,000 per transaction1.
- Branches are open from Monday through Friday, 8:00 AM to 3:00 PM.
- St. Thomas - Main Office and Fort Mylner branches are open Saturday, 9:00 AM to 1:00 PM.
- St Croix - Sunny Isles and Orange Grove branches are open Saturday, 9:00 AM to 1:00 PM.
- Hibiscus Alley branch has reopened.
- Tortola branch is open Monday through Friday, 8:00 AM to 3:00 PM (drive-through only from 2:00 PM to 3:00 PM) and Saturday, 9:00 AM to 1:00 PM.
- Virgin Gorda is open Monday, Wednesday and Friday, 8:00 AM to 3:00 PM
- Digital Services: Our 24/7digital services allow you to conduct different transactions without visiting a branch.
- Access your accounts, balances and manage your bill payments through Mi Banco Online
- Make your checks deposits with Mobile Easy Deposits 2 and Mobile Withdrawals4
- Transfer of funds between people via ATH Móvil5
- Opening of e-account through Mi Banco MobileApp
- Manage your business accounts through Web Cash Manager and Mi Banco Comercial
- Drive-Through Banking: Our drive-through lanes provide a safe and convenient way to conduct your transactions. Check our branch map.
- ATMs: More than 20 Popular ATMs throughout the region are operating normally and offer Mobile Withdrawals4.
- TeleBanco Popular®: Call TeleBanco Popular®: Call 1-888-724-3659, available 24/7 through the automated service. If necessary, we have banking representatives available 7 days a week, from 6:00am to 10:00pm, who can assist you in conducting your transactions.