Jan 08
What to do after an earthquake
January 08, 2020
If your property experienced damage after the recent seismic events, please examine the damage and file a property insurance claim.
Here are ten recommendations to consider prior to filing a claim with your insurance company.
- Inspect your home to determine if it suffered any structural damage. Take photos of property damages.
- If your insurance policy includes content coverage, check for damages to your personal or business property, as applicable, and take photos.
- If possible, protect your property against subsequent losses.
- Prepare a detailed inventory of any destroyed or damaged property. If possible, be sure to include:
- Property description and amount
- Exact or approximate date of purchase
- Purchase Price
- Estimate for repairs or replacement
- If you have photos of the property before and after the loss, include them.
- Have the following information at hand: insurance policy number, mortgage loan number and the name of the financial institution.
- Contact your representative, insurance producer or insurance company to report the loss. You may be asked for additional information to complete the claim.
- If you are a client of the authorized representative Popular Insurance, call us at 787-706-4111 or visit our offices located at Corporate Office Park on Martínez Nadal Avenue in Guaynabo. We are open Monday to Friday from 8:00 a.m. to 5:00 p.m.
- If you are a client of the insurance producer Popular Risk Services, you can file your claim by calling 787-731-6900 or by visiting our offices located at Corporate Office Park on Martínez Nadal Avenue in Guaynabo, which are open Monday to Friday from 8:00 a.m. to 5:00 p.m.
- You can also file your claim directly with the insurance company.
- Remember to preserve the damaged property until the insurance company’s adjuster inspects it. Ask the adjuster for their name and ID so you can follow up on your claim.